Our People

Hi, I’m Darin—let’s not be strangers. My journey with IW Technologies started early when I was 12, long before titles or targets. I spent my teenage years learning the business from the inside out, working my up the rapidly growing company, and by 1997 I was fully invested. Over the years, I’ve helped drive over $50 million in hardware sales and built lasting relationships with partners and customers who value results, trust, and long-term thinking. Today, I’m proud to lead IW as president—supporting our team, guiding strategic growth, and helping businesses across retail, hospitality, grocery, convenience, and distribution solve complex tech challenges with smart, scalable solutions. I’m a firm believer in collaboration, follow-through, and doing quality work with good people. If that sounds like your kind of partnership, I’d love to connect. Whether we’re talking POS, tech ecosystems, long-term growth, or sports - I’m all in.

Hi, I’m Justin—let’s not be strangers. After nearly two decades at IW, I’ve seen a lot of trends come and go—omnichannel, mobile-first, self-checkout, AI-driven analytics—you name it. But one thing never changes: strong relationships are the foundation of great business. I lead our sales team with that in mind—building long-term partnerships, solving real operational pain points, and making sure our customers always feel like they have a true teammate in their corner. From POS modernization and tech stack optimization to rollout logistics and lifecycle planning, I bring a practical, proven approach to helping businesses thrive in complex environments. I believe in showing up, staying sharp, and going the extra mile (whether it’s for a hardware deployment or a pickleball rally). So if you're into solving challenges, scaling smart, or just really into a game of Ping Pong—we’ll probably get along just fine.

Hi, I’m Ryan. Let’s get real: there’s nothing more satisfying than solving a messy tech challenge and seeing it make a positive impact. With nearly 30 years in the service industry, I’ve made a career out of executing with precision, obsessing over customer experience, and delivering value you can actually measure. These days, I’m proud to lead the enterprise services team at IW, where we’re all about crafting agile, fast, and tailored solutions that align 100% with our customers’ business goals. Think of us as your behind-the-scenes MVPs - whether you need equipment procurement, deployment, low-voltage cabling, maintenance, or help sunsetting legacy assets - we’ve got your back. Retail, restaurant, grocery, hospitality? We know the terrain, and we’re here to keep your tech running smoothly from start to finish. Outside of work, you’ll probably find me talking baseball, catching a wrestling match, or just enjoying time with the family. (Fair warning: I can talk your ear off about Major League Baseball leaders or NCAA Wrestling.) So if you’re looking to strategically maximize the performance and lifecycle of your IT assets—and maybe trade a few MLB stats along the way—let’s connect!

Hi, I’m Rory and since we’ve all been told not to talk to strangers, let’s not be strangers. I’ve grown up with technology — from my hands-on start as a junior technician to becoming a client executive and leading strategic growth initiatives at IW Technologies. My passion lies in helping retail businesses thrive, especially across the grocery and pharmacy sectors, where I specialize in delivering smart, scalable, and frictionless in-store solutions. From point-of-sale systems and scanning hardware to full-scale tech rollouts and lifecycle management, I thrive at the intersection of innovation and execution. I bring a forward-thinking mindset, analytical rigor, and a “get-it-done” attitude to every partnership. But beyond business, here’s what really brings me joy: I’m a magician — yes, literally. I perform for sick kids in local children’s hospitals as part of Open Heart Magic, where I also serve on the board of directors. Bringing a little bit of wonder to kids going through the toughest times is something that keeps me grounded and grateful. At IW — and in life — I go beyond the transaction. I build relationships rooted in integrity, agility, and real outcomes. That’s exactly how I show up for every customer. What’s next for retail? More automation, more personalization, more possibility. I’m all in. Let’s connect and see how we can shape the future together.

Hi, I’m Bobby and since we’ve all been told not to talk to strangers, let’s not be strangers. With a background in sales and a passion for hospitality, I’ve found my sweet spot helping brands create guest experiences that feel less like transactions and more like wow, I want to come back here. I know how fast hospitality moves and how much the little things matter. That’s why I focus on delivering tech solutions that feel just as personal and responsive as the service our customers pride themselves on. Whether it’s helping QSRs and hospitality teams reduce wait times, simplify operations, or roll out smarter POS tech solutions, I’m always pushing to make the experience better for teams and for guests. And when I’m not deep in rollout details or tech strategy, you’ll find me at the gym by sunrise or on the sidelines as Coach Dad to two amazing kids. My approach is simple: listen first, act with urgency, and always bring a positive attitude. At the end of the day, people want to work with someone who understands their world and genuinely cares and that’s how I show up. So if you're looking to elevate hospitality with smarter tech or just want to trade workout hacks or dad jokes, I’m your guy. Let’s connect.

Hi, I’m Mike and I’m always up for a good conversation, so let’s not be strangers. After 19 years at IW Technologies, I’ve had the chance to partner with teams across the retail spectrum: from national big box brands to small, standout boutiques and everything in between. Before this world, I was a teacher, and that background still drives how I work: I focus on making things clear, empowering people with the right info, and making sure every decision feels like a confident one. What gets me fired up? Helping businesses find the right-fit solutions that make their teams’ lives easier and their customer experiences stronger. Whether it’s refining deployment plans, troubleshooting installs, or simply being a go-to resource, I believe in building trust and showing up with real, results-driven support. Outside of work, I’m a husband and proud dad to two incredible girls. I love travel, family time, and sneaking in a round of golf whenever I can. Sports are a big part of our household…but don’t be surprised if I pivot from a game to a good documentary (or, let’s be honest, a Bravo binge). So whether we’re talking tech, retail strategy, or reality TV recs—I’m all ears. Let’s connect.

Hi, I’m Matthew. Feel free to say hello anytime. I’m a former teacher turned B2B sales guy, which basically means I’m still handing out homework, only now it comes with ROI. I’ve spent nearly a decade in the classroom, so curiosity is second nature. I ask a lot of questions (the good kind), and I love learning what makes each business tick. These days, I get to team up with smart people, like you, to find retail tech solutions that actually make sense. When I’m not helping retailers solve big tech problems, you’ll find me chasing after my toddler, our dog, and sometimes a surprisingly fast “elephant” during backyard safari games. I’m a big believer in the outdoors as a sanctuary to find peace and calm, whether I’m gardening, grilling, or just soaking in an afternoon outside with my family. And when it comes to sports, I’ll always root for my Detroit teams (yes, even in Bears territory). So hey, if we can solve problems and share a few laughs along the way, I call that a win.

Hi, I’m Christian. If we haven’t met yet, let’s change that. I’ve been working in the technology industry for over five years, with experience in both construction and B2B tech sales. For the past three years, I’ve focused on helping businesses find the right technology solutions to meet their goals by combining a strategic mindset with a competitive drive I’ve carried over from my days as a college football player. Outside of work, I’m all about spending time with family and friends, getting outdoors, and exploring new places whenever I can. I’m passionate about building strong relationships and staying curious - both in business and in life. Let’s connect to talk tech or swap tips on must-see places.

Hi, I’m Jeff. I’ve been with IW Technologies for over 20 years, which means I’ve seen just about everything that can go right — and wrong — in production. This is why efficiency, quality, and keeping things running smoothly are my priorities. As the department leader, my goal is to get things done while helping teams do their best work through encouragement, support, and clear direction. Real communication and a shared goal goes a long way. When I’m not in production mode, you’ll probably find me outdoors. I’m a husband, a dad of two, and I enjoy training dogs for waterfowl and upland game hunting. So if we can keep things running great, solve a few tough challenges, and maybe have some fun doing it, I call that a win.

Hi, I’m Brian and I’ve spent over 20 years in the managed services world, helping clients in finance and service industries tackle tough challenges with simple, effective solutions. Around here at IW Technologies, I’m the one making sure our managed services run like clockwork, from kickoff to wrap-up and everything in between. I love diving into unique tech needs and figuring out how to solve them in ways that help our clients focus on what they do best. If we’ve done our job right, you won’t even have to think about your hardware. I’m a proud husband and dad to two teenage boys who keep me on my toes with baseball games, golf outings, and plenty of good-natured competition. I’m a fan of the game myself—and an even bigger fan of the University of Kentucky. Go Wildcats! If we can make life a little easier and have some fun along the way, I call that a win.

With a combined 28 years of experience in the grocery business and in senior roles maintaining and deploying grocery store technology on a national scale, John is adept at building innovative solutions for any challenge our customers bring to the table.

I’m a proud mom to one amazing kid we adopted from Ukraine, and nothing beats quality family time for me. Professionally, I’ve spent over 20 years working across retail, specialty retail, banking, and hospitality industries. My approach to great customer experiences is analytical yet collaborative. What am I passionate about? Achieving growth by aligning service with strategic goals. That’s the part I never get tired of. When the workday is finished, I love shopping, music, and dancing – though let’s keep the dancing part between us.

Hi, I’m Andrea and let’s not be strangers. I’m an experienced HR professional with a background in B2B industry and a passion for keeping people, processes, and policies working in harmony. Whether it’s employee relations, payroll, or project management, I bring a positive, practical, and people-first approach to everything I do. I believe great workplaces don’t happen by accident. They’re built on trust, clarity, and consistency. And I’m here to help make that happen, one process at a time. Outside of work, I’m a proud mom of four boys and a Pop-A-Shot champion, thanks to many competitive hours at Chuck E. Cheese (my unofficial second office). If you’re into great teams or just think you can beat me at arcade basketball, I’d love to connect.

Hi, I’m Kabita and since we’ve all been told not to talk to strangers, let’s not be strangers. I’m a marketing strategist with 15+ years of experience turning business goals into growth engines whether that’s launching B2B and B2C campaigns, building data-backed go-to-market strategies, or helping execs connect the dots between customer insight and actual ROI (not just the pretty kind). I work closely with the executive team on marketing as a strategic growth lever that’s measurable, scalable, and built for impact. I’m a marketing pro by day, supermom by night …loving life between strategies, cuddles, and chaos … fueled by passion, creativity, and family adventures 🙂 let’s connect.

Hi, I’m Erica. Since marketing is about connection, lets consider this our first handshake. I’ve had the chance to work with both large globally recognized names and smaller, impactful brands. What I’ve learned? Effective marketing always comes back to human connection, whether developing creative work, organizing data, or exploring new technology. At IW Technologies, I get to work with folks who care just as much about the “why” as the “how.” We’re not just chasing growth, we’re trying to show up authentically in the work we do. That shows up in everything from our strategy sessions to the final deliverables. Outside of the marketing world, you can find me in the garden, with my horse, or volunteering. It’s how I refresh and connect with family and friends. And how I grow. I’m always learning with a positive outlook—whether that’s in a collaboration, boardroom, or barn.

Hi! I’m a father of two who loves golf (even if the scorecard disagrees) and sneaking in a fishing trip when time allows. With a career that started in public accounting and auditing, I spent most of my professional life as a Controller for a billion-dollar manufacturing company—leading finance teams across North and South America. After a few years in finance and accounting consulting, I’m excited to bring that experience to the team here at IW Technologies.

I’ve been in tech for over 30 years, and for the last 17 or so, I’ve been with IW Technologies. My role’s all about finding solid solutions that actually work. A big part of that is building good relationships, whether it’s with vendor partners or folks across different teams. Outside work? I’m a football guy—big Bills and Hawkeyes fan. I try to get up to Canada for fishing trips when I can, usually with a few buddies. I’m always up for a good movie night, and I’ll never say no to a Vegas weekend. But the best time is being with my wife and daughter. That’s what it’s really all about.

Being the oldest of eight kids definitely shaped me. You learn fast how to keep things in order, stay patient, and lead without making a big show of it. I guess those early lessons stuck, because they've followed me all through my career. I got my start over two decades ago as a field tech. Since coming to IW Technologies, I’ve worn a few hats—started on the bench, moved into operations, and now I manage the department. What keeps me interested? The challenge of figuring out a problem and finding ways to make things run better. Outside of work? I hit the gym often. It’s where I clear my head. And I’m also always on the lookout for great food.

Hi, I’m Tim. I’ve spent over 20 years in electronic repair, with the last decade dedicated to growing with IW Technologies. I try to give my best, whatever the job is. Some days that means pushing through small stuff, other times it’s bigger-picture things. What makes the workday even better? The people on my team who care about doing things well. One of my everyday goals is finding ways to learn new skills so that I can contribute to IW’s continued growth in new ways. When I’m not working, I keep things simple: time playing board games with or watching movies. When the weather is decent, I like to get outdoors for biking and hiking as much as I can.