Job description:

The customer service team member will be responsible for customer interactions regarding product or services.

Responsibilities:

• Input customer orders
• Entering data into a central database
• Retrieving data as requested
• Process repair and advance exchange orders in ERP system daily
• Inbound/Outbound calling of customers as needed
• Develop and maintain a knowledge of the evolving products and services
• Search inventory and order stock for Sales Orders
• Special Projects or tasks as needed

​Qualifications:

• Proficient in Microsoft Outlook, Excel & Word
• Previous experience as assistant, in Customer Service or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills