Job Opportunity Details

About this opportunity:

Customer Service

Administrative

Entry Level • Full Time

Elgin, Illinois

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Job description:

The customer service team member will be responsible for customer interactions regarding product or services.

Responsibilities:

Input customer orders
Entering data into a central database
Retrieving data as requested
Process repair and advance exchange orders in ERP system daily
Inbound/Outbound calling of customers as needed
Develop and maintain a knowledge of the evolving products and services
Search inventory and order stock for Sales Orders
Special Projects or tasks as needed

Qualifications:

Proficient in Microsoft Outlook, Excel & Word
Previous experience as assistant, in Customer Service or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills

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Job Description:

Job description:
The customer service team member will be responsible for customer interactions regarding product or services.
 
Responsibilities:
<ul>
	<li>Input customer orders</li>
	<li>Entering data into a central database</li>
	<li>Retrieving data as requested</li>
	<li>Process repair and advance exchange orders in ERP system daily</li>
	<li>Inbound/Outbound calling of customers as needed</li>
	<li>Develop and maintain a knowledge of the evolving products and services</li>
	<li>Search inventory and order stock for Sales Orders</li>
	<li>Special Projects or tasks as needed</li>
</ul>
Qualifications:
<ul>
	<li>Proficient in Microsoft Outlook, Excel &amp; Word</li>
	<li>Previous experience as assistant, in Customer Service or other related fields</li>
	<li>Ability to build rapport with clients</li>
	<li>Ability to prioritize and multitask</li>
	<li>Positive and professional demeanor</li>
	<li>Excellent written and verbal communication skills</li>
</ul>

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